Policies

We don’t like rules as much as you do, but for the comfort of our guests, Snug Harbor Inn has the following policies in place. If you have any questions regarding these policies, please do not hesitate to contact us.

Check-In

Check-in is guaranteed at 3:00 PM.

Check-Out

Check-out is 11:00 AM. Unfortunately, due to our small size, we cannot honor late check-outs.

Luggage Storage

Snug Harbor Inn is happy to hold onto your luggage prior to check-in and after check-out.

Stairs

Snug Harbor Inn is located on the second floor and up a small flight of stairs, we don’t have an elevator.

Payment Policy

Payment is required 30 days prior to arrival on standard reservations. If a reservation exceeds $1000, a 10% non-refundable deposit will be collected at the time of booking, payment of the remaining balance will be due 60 days before arrival.

Package reservations require payment in full at time of booking.

Cancellation Policy

Snug Harbor Inn has a minimal number of rooms. No-shows and cancellations have a major effect on our ability to remain successful. Therefore, our cancellation policies must be strictly enforced. It is impossible to verify “hardship” cancellations. Therefore, all cancellations are treated the same, regardless of the reason given. If you are concerned about the possibility of incurring processing or cancellation fees, we would strongly advise that you purchase travel insurance.

Snug Harbor Inn offers a 5 day cancellation policy, less a $25 service fee on regular reservations. Reservations cancelled within 5 days are non-refundable. For those that exceed $1000, or fall over special events, a 30 day cancellation policy and a 10% non-refundable deposit is required. Those reservations cancelled within 30 days are non-refundable.

Package reservations are non-cancelable, non-changeable and non-refundable.

A no-show gives us no possibility whatsoever to re-book a room, therefore no-shows will not be refunded.

No Smoking

Snug Harbor Inn is a smoke free property and enforces a strict non-smoking policy. If evidence of smoking is found in your room, we’ll collect a $500 cleaning fee. Smoking is strictly prohibited anywhere on the hotel premises.

Pre-Authorization Hold

Upon check-in, we require a $300 authorization hold on a credit or debit card for any incidentals. Holds on credit cards will take 3 to 5 business days to clear depending on your bank. We discourage use of debit cards, as these may take up to a month to clear authorization holds depending on your bank’s policies.

Maximum Occupancy

Due to its small size, Snug Harbor Inn may only accommodate a maximum of 2 persons per room.

Minimum Night Stay

All reservations require a 2 night minimum. If a reservation includes a special event or a holiday, a 3 night minimum stay is required.

Re-Booking

As a guest at Snug Harbor Inn, you’ll enjoy first priority to rebook your room, at the same time for the following year, anytime during your stay with us. Re-booking is based on days of the week. For example, if you are staying in our San Clemente room on Sunday, Monday and Tuesday – July 23rd, 24th and 25th, you enjoy first priority for re-booking the San Clemente Room for Sunday, Monday and Tuesday – July 24th, 25th and 26th of the following year.

The only exception to this policy is for reservations for July 4th and New Years Eve, which are guaranteed for the upcoming year based on date. If you wish to upgrade your room for your next visit, you may be added to the waiting list until guests in the desired room decide whether to re-book.

Pets

Snug Harbor Inn does not allow pets. We reserve the right to keep our rooms pet allergen free to ensure our guests can stay in comfort. Failure to comply with this policy will result in your reservation being canceled without refund.

Front Desk Hours

The Front Desk staff is available daily from 8:00 AM and 9:00 PM. A night manager is available on the premises if you require assistance between 9:00 PM and 8:00 AM.